Truck dispatch FAQ

Straight answers before you decide.

This FAQ covers Apex's current public service model, pricing, equipment coverage, carrier control, and support scope without adding performance claims the company has not verified.

Common questions

What carriers ask before signing up.

If your question is not covered here, contact Apex directly and ask for the answer before entering an agreement.

01

What does Apex Logistics & Dispatch do?

Apex provides freight dispatch support for owner-operators and small fleets, including load search, rate negotiation, broker and factoring checks, setup support, paperwork follow-through, and dispatcher communication.

02

Does Apex use forced dispatch?

No. Apex publicly operates with no forced dispatch. The carrier reviews the opportunity and keeps final control over whether to approve or pass on a load.

03

How much does Apex dispatch cost?

Apex currently publishes two pricing options: 5% per dispatched load or $250 per week. Signed agreements control final billing terms.

04

What equipment does Apex support?

Apex currently presents dispatch support for dry van, reefer, flatbed and stepdeck, power only, and box truck or hotshot operations.

05

Can Apex help with broker setup and paperwork?

Yes. Apex's public service scope includes broker setup support, rate confirmations, invoicing, and paperwork follow-through.

06

Does Apex guarantee loads or revenue?

No guarantee is published on this site for loads, rates, or revenue. Freight availability and outcomes vary, and Apex avoids presenting unsupported performance promises.

07

Who decides whether a load is accepted?

The carrier does. Apex can search, negotiate, and present an opportunity, but the carrier keeps the final decision.

08

How do I contact Apex?

You can contact Apex through the official website, call +1 (509) 677-7894, or use the website's WhatsApp contact flow.